Informação LegalINFORMATION TO CONSUMERS REGARDING THE CREDIT INTERMEDIARY ACTIVITY
1. Name / company name or designation
Visão Financeira – Unipessoal, Lda
2. Professional domicile / registered office
Rua da Fábrica, n.º 18, Edf. Galerias do Carmo, BL-B 3.º-AR, 9050-019 Funchal
3. Registration number with the Bank
of Portugal
0004634
4. Telephone contact
966913252 (Call to national mobile network)
291224455 (Call to national landline network)
5. Email address
info@visaofinanceira.com
6. Category of credit intermediary
Tied credit intermediary
7. Lenders or group of lenders with whom it has a binding contract
COFIDIS
CAIXA GERAL DE DEPÓSITOS, S.A.
BNP PARIBAS PERSONAL FINANCE, S.A. – BRANCH IN PORTUGAL
BANCO SANTANDER TOTTA, S.A.
UNION DE CRÉDITOS INMOBILIÁRIOS, S.A., ESTABLECIMIENTO FINANCIERO DE CRÉDITO (SOLE PROPRIETORSHIP) – BRANCH IN PORTUGAL
321 CRÉDITO, INSTITUIÇÃO FINANCEIRA DE CRÉDITO S.A.
BANCO CTT, S.A.
BBVA, INSTITUIÇÃO FINANCEIRA DE CRÉDITO S.A.
BANKINTER, SA – BRANCH IN PORTUGAL
BANCO BIC PORTUGUÊS, SA
8. Exclusivity regime
No
9. Credit intermediation services
Presentation or proposal of credit contracts to consumers
Assistance to consumers, by carrying out preparatory acts or other pre-contractual management work regarding credit contracts that have not been presented or proposed by them.
10. Consulting services
Yes
11. Entity that guarantees civil liability
Fidelidade – Companhia de Seguros, S.A.
12. Insurance contract numbers
RC64281972 (Consumer credit)
RC64299138 (Mortgage credit)
13. Validity period of the insurance contracts
From: 01/09/2025 to: 01/09/2026 (Consumer credit)
From: 26/09/2025 to: 26/09/2026 (Mortgage credit)
The credit intermediation activity is subject to the supervision of the Bank of Portugal. The updated registration of Visão Financeira – Unipessoal, Lda can be consulted on the Bank of Portugal’s website through the link https://www.bportugal.pt/intermediariocreditofar/visao-financeira-unipessoal-lda
Means available to the consumer in case of complaint
Any complaint regarding the provision of credit intermediation services can be submitted:
- in the complaints book available in our establishments, or;
- by email to the address info@visaofinanceira.com with the subject “complaint”, or;
- online directly in the complaints book through the link https://www.livroreclamacoes.pt/, or;
- directly to the Bank of Portugal through the link https://clientebancario.bportugal.pt/
Alternative Dispute Resolution Centers
In case of conflict, the consumer has the option to resort to alternative dispute resolution means, with Visão Financeira – Unipessoal, Lda having adhered to the following arbitration centers:
- Consumer Conflict Arbitration Center of the Autonomous Region of Madeira: https://www.madeira.gov.pt/cacc/
-
Arbitration Center of the Commercial and Industrial Association of Funchal – Chamber of Commerce and Industry of Madeira (ACIF-CCIM): https://www.acif-ccim.pt/centro-de-arbitragem/
